Terms and Conditions

*IMPORTANT NOTICE* Just to avoid any confusion please note certain items can take up to 28 days to arrive, sometimes a little longer. Please ask for more info. Most things will arrive quicker than this. Thank you for your understanding.
RETURNS: Only accepted on clothing that doesn't fit..(excluding 'one size fits all' shrugs/wraps and veils)...Buyer pays return postage.The cost of this will be deducted from your refund (usually between £3 & £6 depending on weight and value of item). A returns label will be emailed to you to print and attach to the parcel. All returned items must be unworn and in a re-sellable condition. Please take your measurements very carefully (remember the waist measurement is the most important and always go bigger rather than smaller)...Carla x

 

PLEASE NOTE: The Bellissimo Couture Collection are custom made.  Customer satisfaction is always our priority! If your dress doesn't fit and cannot be altered by your own dress maker you must contact us straight away. It must be sent back to us within five days in its original, clean and undamaged condition. Postage costs for returning the item are the customer's responsibility and you will only receive a 60% refund, as these are custom made drresses and therefore cannot be resold. Please take your measurements very carefully (see taking measurements page). We love to help and keep every customer happy, so communication is very important, do not hesitate to contact us for any concern or problems.

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